Making Business Calls: Professional Mandarin on the Phone

Tuesday, June 17, 2025

Conducting business calls in Mandarin requires a clear understanding of professional language and etiquette. To help you navigate these conversations effectively, here are some essential phrases for various scenarios, from introducing yourself to scheduling meetings and discussing business matters.

Introducing Yourself 

  1. Hello, this is [Your Name] from [Your Company].

    你好，我是[公司名称]的[你的名字]。

    Nǐ hǎo, wǒ shì [gōngsī míngchēng] de [nǐ de míngzì].
  2. I am calling to discuss [topic].

    我打电话是为了讨论[话题]。

    Wǒ dǎ diànhuà shì wèile tǎolùn [huàtí].
  3. May I speak to [Recipient’s Name], please?

    请问[收件人的名字]在吗？
    
Qǐngwèn [shōujiàn rén de míngzì] zài ma?

Requesting Information 

  1. Could you provide more details about [topic]?

    你能提供更多关于[话题]的信息吗？

    Nǐ néng tígōng gèng duō guānyú [huàtí] de xìnxī ma?
  2. Can you send me the documents via email?

    你能通过电子邮件把文件发给我吗？

    Nǐ néng tōngguò diànzǐ yóujiàn bǎ wénjiàn fā gěi wǒ ma?
  3. I’d like to know more about your services/products.

    我想了解更多关于你们的服务/产品。

    Wǒ xiǎng liǎojiě gèng duō guānyú nǐmen de fúwù/chǎnpǐn.

Scheduling Meetings

  1. When would be a convenient time for you?

    什么时候对你方便？

    Shénme shíhou duì nǐ fāngbiàn?
  2. Can we schedule a meeting for [date and time]?

    我们可以安排在[日期和时间]开会吗？

    Wǒmen kěyǐ ānpái zài [rìqī hé shíjiān] kāihuì ma?
  3. I’d like to confirm our meeting on [date].

    我想确认我们在[日期]的会议。

    Wǒ xiǎng quèrèn wǒmen zài [rìqī] de huìyì.

Sign up for a free trial now!

FAQ / Tips

Thank you for choosing Chinese Learning for your language learning needs.If you need to cancel or reschedule a lesson, please do so at least 4 hours ahead of time. To request a cancellation, please send an email to ivy.wang @chineselearning.com or service @chineselearning.com.We appreciate your cooperation and understanding, and we look forward to providing you with the best learning experience possible."
We offer secure and convenient payment options, including PayPal. PayPal is a widely recognized and trusted online payment platform that provides a secure way to make transactions. We also follow industry-standard security protocols to ensure the safety of your personal and financial information.
Our Chinese learning method is focused on personalized and interactive one-on-one lessons with a professional teacher. The lessons are conducted live through our online teaching platform, which allows you to see and talk to the teacher. You can schedule the lessons at a time that suits you, and the teacher will tailor the lesson content to your specific needs and goals. During the lesson, you can ask questions and receive feedback from the teacher to ensure you understand and master the knowledge and skills being taught. We also have a student service team and academic coordinator team to assist you with your learning and provide any additional support you may need.Overall, our method is designed to be flexible, personalized, and interactive to help you achieve your language learning goals.
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
If you have any questions or concerns, you can send an email to: service @chineselearning.com.We have a team of professionals who will be happy to assist you with any issues as soon as possible.
No, the tuition fees you have paid cover all costs.There are no additional fees or hidden charges. We strive to be transparent and upfront with our pricing, ensuring that our clients receive the best value for their investment.