How to Discuss Shipping Costs and Delivery Options in Live Streams

Tuesday, November 19, 2024

When buying through live streams, it’s helpful to know about shipping costs and delivery options. Here are some simple questions to use in live stream chats to clarify fees and shipping methods.

Scene 1: Asking About Shipping Costs

Is there a shipping fee for this product?

这款产品有运费吗？

Zhè kuǎn chǎnpǐn yǒu yùnfèi ma?

How much is the shipping fee?

运费是多少？

Yùnfèi shì duōshǎo?

Is there free shipping for orders over a certain amount?

订单超过一定金额可以免运费吗？

Dìngdān chāoguò yídìng jīn’é kěyǐ miǎn yùnfèi ma?

Does the shipping cost vary by location?

运费是否因地区而异？

Yùnfèi shìfǒu yīn dìqū éryì?

Scene 2: Inquiring About Delivery Options

What are the available delivery options?

有哪些配送方式？

Yǒu nǎxiē pèisòng fāngshì?

Can I choose express delivery?

可以选择快递吗？

Kěyǐ xuǎnzé kuàidì ma?

Is there same-day delivery available?

是否提供当日达？

Shìfǒu tígōng dāngrì dá?

How long does standard shipping take?

普通配送需要多长时间？

Pǔtōng pèisòng xūyào duō cháng shíjiān?

Scene 3: Confirming Delivery Details

Do you ship to my area?

你们可以配送到我所在的地区吗？

Nǐmen kěyǐ pèisòng dào wǒ suǒzài de dìqū ma?

Can I track my order?

可以跟踪我的订单吗？

Kěyǐ gēnzōng wǒ de dìngdān ma?

What should I do if there’s a problem with the delivery?

如果配送出现问题，我该怎么办？

Rúguǒ pèisòng chūxiàn wèntí, wǒ gāi zěnme bàn?

Is there an option to change the delivery address after purchase?

购买后可以更改收货地址吗？

Gòumǎi hòu kěyǐ gēnggǎi shōuhuò dìzhǐ ma?

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