Shopping Online: Essential Phrases for E-commerce in China

Thursday, July 18, 2024

Shopping online in China can be an exciting and convenient experience, offering a wide range of products at your fingertips. To make your e-commerce journey smoother, especially if you are new to shopping online in China, it's helpful to know some essential Mandarin phrases. Whether you are searching for products, placing an order, or tracking your shipment, these phrases will assist you in navigating the online shopping process with ease.

Searching for Products 

  1. Where can I find this product?

    在哪里可以找到这个商品?

    Zài nǎlǐ kěyǐ zhǎodào zhège shāngpǐn?
  2. Is there a discount on this item?

    这个商品有折扣吗?

    Zhège shāngpǐn yǒu zhékòu ma?
  3. Can you recommend similar products?

    你能推荐类似的商品吗?

    Nǐ néng tuījiàn lèisì de shāngpǐn ma?

Placing an Order

  1. How do I place an order?
    
我怎么下订单?

    Wǒ zěnme xià dìngdān?
  2. Can I pay with Alipay?

    我可以用支付宝支付吗?

    Wǒ kěyǐ yòng Zhīfùbǎo zhīfù ma?
  3. What is the shipping cost?

    运费是多少?
    
Yùnfèi shì duōshǎo?

Tracking an Order 

  1. How do I track my order?

    我怎么跟踪我的订单?

    Wǒ zěnme gēnzōng wǒ de dìngdān?
  2. When will my package arrive?

    我的包裹什么时候到?

    Wǒ de bāoguǒ shénme shíhòu dào?
  3. Can I change my delivery address?

    我可以更改收货地址吗?
    
Wǒ kěyǐ gēnggǎi shōuhuò dìzhǐ ma?

Sign up for a free trial now!

FAQ / Tips

Our instructors are highly skilled and experienced experts in Chinese language teaching, with proficiency in multiple languages. They hold at least a bachelor's degree in teaching Chinese as a foreign language, and possess extensive teaching experience and knowledge. Through a rigorous selection process and ongoing training, our instructors are equipped to provide students with authentic pronunciation, accurate language usage, and cultural background knowledge, all of which are essential for achieving mastery of the Chinese language.
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
Certainly, we offer a complimentary 30 - minute trial lesson for you to experience our services before committing to a purchase.This will allow you to gain a better understanding of our qualified tutors, innovative teaching methods, comprehensive class materials, and more.We are committed to providing you with the highest level of service and ensuring your satisfaction with our courses.
If you have any questions or concerns, you can send an email to: service @chineselearning.com.We have a team of professionals who will be happy to assist you with any issues as soon as possible.
We offer highly flexible class schedules that cater to your needs, with lessons available from 7am to 10pm Beijing time, seven days a week.This allows you to conveniently take lessons at any time and from any location that suits your schedule.
We offer a 30-day money-back guarantee for all new students.If you are not satisfied with our services within the first month, you may cancel your lessons and receive a refund for any unused lessons.We will only charge you for the first month of lessons, and refund the remaining balance to you promptly.Our goal is to ensure your satisfaction with our services, and we strive to provide the highest quality of instruction and support to all of our students.