Ordering Room Service: Hotel Room Service Phrases

Thursday, July 25, 2024

Ordering room service in China can make your stay more comfortable and enjoyable. Clear and polite communication ensures you receive the correct items in a timely manner. Understanding how to express your needs effectively can greatly enhance your hotel experience. 

Making a Room Service Order

When placing an order, it’s important to be clear about what you want, including the quantity and any special requests. In China, providing detailed information helps the staff fulfill your order accurately.

  1. I would like to order room service.

    我想点客房服务。
    
Wǒ xiǎng diǎn kèfáng fúwù.
  2. Can I have breakfast delivered to my room?

    我可以让早餐送到房间吗？
    
Wǒ kěyǐ ràng zǎocān sòng dào fángjiān ma?
  3. Please bring a bottle of water to my room.

    请送一瓶水到我的房间。
    
Qǐng sòng yī píng shuǐ dào wǒ de fángjiān.

Asking About the Menu 

Understanding the menu options can help you make informed choices. In China, it’s common to ask for recommendations or details about specific dishes.

  1. Can you tell me what’s on the menu today?

    今天的菜单上有什么？

    Jīntiān de càidān shàng yǒu shénme?
  2. What do you recommend?

    你推荐什么？

    Nǐ tuījiàn shénme?
  3. Is there a vegetarian option?

    有素食选择吗？
    
Yǒu sùshí xuǎnzé ma?

Handling Issues with the Order 

If there are any issues with your order, addressing them politely and clearly can help resolve the problem quickly. In China, respectful communication is key to getting assistance.

  1. This is not what I ordered.

    这不是我点的。

    Zhè bù shì wǒ diǎn de.
  2. My food is cold. Can you reheat it?

    我的食物是冷的，可以加热一下吗？

    Wǒ de shíwù shì lěng de, kěyǐ jiārè yīxià ma?
  3. I am missing a fork. Can you bring one?

    我少了一把叉子，可以送过来吗？
    
Wǒ shǎole yī bǎ chāzi, kěyǐ sòng guòlái ma?

Giving Feedback

Providing feedback helps the hotel improve their services. In China, polite and constructive feedback is appreciated and can enhance your future experiences.

  1. The food was excellent. Thank you!

    食物非常好吃。谢谢！

    Shíwù fēicháng hǎo chī. Xièxiè!
  2. Could you make the portions larger next time?

    下次可以多一点吗？
    
Xiàcì kěyǐ duō yīdiǎn ma?
  3. I appreciate the quick service.

    我很感谢你们的快速服务。
    
Wǒ hěn gǎnxiè nǐmen de kuàisù fúwù.

Confirming Your Order

Confirming your order ensures there are no misunderstandings. Repeating your order back to the staff helps clarify any details.

  1. Let me confirm my order: one club sandwich and one orange juice.

    让我确认一下订单：一个总汇三明治和一杯橙汁。
    
Ràng wǒ quèrèn yīxià dìngdān: yīgè zǒnghuì sānmíngzhì hé yī bēi chéngzhī.
  2. Will my order be ready in 30 minutes?

    我的订单会在30分钟内准备好吗？

    Wǒ de dìngdān huì zài 30 fēnzhōng nèi zhǔnbèi hǎo ma?
  3. Can I pay with my credit card?
    
我可以用信用卡支付吗？

    Wǒ kěyǐ yòng xìnyòngkǎ zhīfù ma?

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