As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
No, the tuition fees you have paid cover all costs.There are no additional fees or hidden charges. We strive to be transparent and upfront with our pricing, ensuring that our clients receive the best value for their investment.
We provide a wealth of Chinese teaching materials and learning resources, including but not limited to textbooks, workbooks, listening materials, reading materials, video courses, and online courses.Our teaching materials and resources are carefully selected and designed to meet the learning needs and goals of different learners. At the same time, our teachers will provide personalized teaching and guidance based on the learning characteristics and needs of students to ensure that students can learn and master Chinese language efficiently.
We offer a referral program that rewards both you and your friend with free classes.To participate, simply refer a friend to our program and once they successfully enroll, both you and your friend will receive free classes.We appreciate your support and look forward to helping you and your friend achieve your language learning goals.
We offer a 30-day money-back guarantee for all new students.If you are not satisfied with our services within the first month, you may cancel your lessons and receive a refund for any unused lessons.We will only charge you for the first month of lessons, and refund the remaining balance to you promptly.Our goal is to ensure your satisfaction with our services, and we strive to provide the highest quality of instruction and support to all of our students.
We offer secure and convenient payment options, including PayPal. PayPal is a widely recognized and trusted online payment platform that provides a secure way to make transactions. We also follow industry-standard security protocols to ensure the safety of your personal and financial information.
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