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FAQ / Tips
Yes, our website offers courses in both traditional and simplified Chinese characters. You can choose the character set that you want to learn based on your personal preference or learning goals.Our courses are designed to accommodate learners of all levels and backgrounds, so whether you are a beginner or an advanced learner, we have resources that can help you improve your Chinese language skills.
If you have any questions or concerns, you can send an email to: service @chineselearning.com.We have a team of professionals who will be happy to assist you with any issues as soon as possible.
Our instructors are highly skilled and experienced experts in Chinese language teaching, with proficiency in multiple languages. They hold at least a bachelor's degree in teaching Chinese as a foreign language, and possess extensive teaching experience and knowledge. Through a rigorous selection process and ongoing training, our instructors are equipped to provide students with authentic pronunciation, accurate language usage, and cultural background knowledge, all of which are essential for achieving mastery of the Chinese language.
Our teaching methodology is centered around our students and their individual learning objectives.We provide personalized learning plans, innovative and flexible teaching materials and methods, and strive to make learning Chinese a joyful and enjoyable experience.Our approach is designed to engage students and foster a deep understanding of the Chinese language, culture, and customs. We believe that learning should be fun and meaningful, and we work hard to ensure that every student enjoys their Chinese language learning journey with us.
We offer secure and convenient payment options, including PayPal. PayPal is a widely recognized and trusted online payment platform that provides a secure way to make transactions. We also follow industry-standard security protocols to ensure the safety of your personal and financial information.
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.